What our Customers say...

Testimonials

SERVPRO was excellent in all aspects of helping us. They responded immediately and brought quick, viable solutions.

Cory and Logan are pure gems. They were kind, attentive, patient, efficient and beyond helpful. I recently moved to Huntington Beach from LA County and did not know many professionals. They were a breath of fresh air after other plumbers, and workers came to my new home trying to fix this and that, and left me with a bad taste with their poor workmanship and unfinished jobs. Not Cory and Logan, who I think went beyond the call of duty to take care of my home needs. They contacted the insurance company and took the trouble of getting a quote, as well as getting my Insurance benefits.  They moved heavy items as needed, they cleaned after themselves and were very respectful of my wishes and property.
I recommend them and SERVPRO wholeheartedly and without hesitation.

The folks at SERVPRO do a great job!  They show up timely, know their jobs when they arrive and are sympathetic to a homeowner that has experienced significant damage to their home

Jorge Vinalay and his staff were awesome! When we had water damage, they immediately came out to help us quickly and efficiently. Jorge and his staff were polite, professional and extremely helpful. We highly recommend them!

This entire company and staff are great, honest, and hard working. They got out here the same day I called finished when they said they would even right before Christmas. A big thanks to Chris and Aaron and Matt. Wish you the best for a new year. If you need help call these guys first. It shows a lot when a boss or owner is directly involved the entire way through a project. Keep up the great service

Jorge and his team are amazing!! Jorge was on time every time and never kept me waiting 1-2 hours like most people do. Jorge is extremely knowledgeable and pointed out areas of damage that I didn't realize were caused by water!  Jorge went to work right away. He was also friendly and open to having my large dog follow him around. His team then came out for demolition and left the place spotless! I highly recommend them for your remediation needs!

After a major flood at my mom's house in Huntington Beach, SERVPRO HB South/Newport Beach handled everything!  From drying out the house to returning it BETTER than previous state.

We had a slab leak between our kitchen and office. We called the insurance company and they referred us to SERVPRO. Jorge came out right away and got us set up for drying. Even though the insurance did not end out covering the damage Jorge gave us a reasonable price to continue the work. They opened the wall for drying and cleaned up well after getting set up. Everything went well and we are all dry now. Jorge was professional and helpful the whole time. Thank you!

  • Sergio and Max were amazing they showed up on time led us through the process and took care of getting our house on the way to repair after a water heater flooded two rooms.  If you have the misfortune of dealing with water damage in your home I defiantly recommend giving SERVPRO a call.



     

We recently had an ice maker that was leaking on our wood flooring and causing it to buckle.  Jorge Vinalay was quick to respond and offer his good advice on how we should proceed with the repair, he even went above and beyond by returning to check the moisture levels of the concrete.  

I highly recommend SERVPRO for your restoration needs!

Keep up the good work 

Fantastic results!!  We had water damage in our kitchen: called them at 12:15, Jhovanny showed up at our house at 2, workers arrived the next morning, and 2 days later our damage was repaired and ready for restoration!!  WE ARE MORE THAN SATISFIED WITH THE WORK PERFORMED!!  Thank you SERVPRO!!

Always polite and willing to help. They worked with each other. Always on time and kept me informed!

I had the best experience using Serve Pro. I had ceiling collapse with the rain and they not only jumped on it they also took care of the construction afterwards. Corey and Logan are so professional - texted and called with every timeline and detail - great to work with...kudos to them

SERVPRO was amazing. They were out in 24 hours or less. The gentleman I worked with Jorge was professional and through. I had a cracked sewer pipe from the kitchen sink in such a tight crawl space. This left no other choice than to remove the kitchen floor. Not only did SERVPRO remove the floor they hauled the sub floor as well as the tile, did the hazardous treatment to make everything safe all in a very timely manner. I as a landlord received a very detail outline of the cost of services. They are priced competitively and timely. I hope I don't need there service again but if I did they would be the first service company I would call... Greg E.

You guys are wonderful and friendly. Thank you for taking the stress away!

  • The folks at SERVPRO do a great job!  They show up timely, know their jobs when they arrive and are sympathetic to a homeowner that has experienced significant damage to their home.  I required a second estimate for the water damage to my home.  Jorge Vinalay arrived on time and quickly assessed the situation and what was needed to rectify the problem.  I would highly recommend SERVPRO of Newport Beach to assist you in remediating your home



Jorge V was on point with his the process of removing and replacing the walls in my home that were damaged by rain.

  • I highly commend Chris Nikzad the production manager from
    SERVPRO Huntington Beach South for exceeding my expectations! Having a roof leak & water intrusion is very stressful. Chris allayed my fears with his calm, knowledgeable & friendly manner that immediately put me at ease. He explained his assessment and the treatment plan thoroughly. Chris is a stellar representative  with honesty & integrity that speaks volumes for the company he works for! Way to go SERVPRO!



This company did a fantastic job. They were very helpful and informative. the service guy Chris was polite and gave me great advise.I would definitely use them again

  • I contacted several Remediation companies due to a leak from an upstairs unit that went down to my guest bathroom shower.  I heard all kinds of pitches about how I probably have mold and water damage etc.  Jorge came out and educated me on everything that needed to be done and was HONEST.  There was just water damage and no mold like Jorge assumed.  On top of this, he was the cheapest out of all the quotes.  Matt and his helper were out next day and finished the demolition quickly.  Will recommend SERVPRO aka Jorge and Matt to anyone that has to deal with Remediation or demolition.



A couple of weeks ago we had a burst pipe behind the master shower shower head behind the wall. It leaked down to our garage wall and damaged the wall behind our shower. To the rescue.. SERVPRO. Jorge Vinalay came out and was able to commit immediately to the project.( We asked two other services to come out to look at the damage but decided on SERVPRO.) They 'mitigated' the water damage, and we used them to restore the master shower and the garage. They completed the whole job within days. Cory was the restoration project manager and he was a straight up guy who resolved all of the problems from moving all the garage items around to restoring the garage wall and painting it.... to taking out the previous shower and replacing it with a new one. He had a little tile work to do because the replacement shower wasn't a perfect fit. Excellent job!  He was conscientious in all aspects of the project from showing up on time to getting everything done and more. I am very pleased and heartily recommend SERVPRO of Huntington Beach South!

  • Jorge and his team are amazing!! Jorge was on time every time and never kept me waiting 1-2 hours like most people do. Jorge is extremely knowledgeable and pointed out areas of damage that I didn't realize were caused by water! He immediately advised me to contact my insurance company since the leak was coming from my upstairs neighbor. Jorge went to work right away. He was also friendly and open to having my large dog follow him around. His team then came out for demolition and left the place spotless! I highly recommend them for your remediation needs!



We have a rental property in Laguna Beach and tenants was concerned about mold issue. We did the mold testing and they found out two areas that are highly moistened. I have called and schedule with SERVPRO of Huntington Beach South. Mr Jorge Vinalay showed up right on time and inspected the issue areas in the mold report. With his expertise and knowledge, He realized that the highly moisture areas are in fact concrete wall. With concrete walls, they are normally high moisture and mold do not grow on concrete... He reassured my tenants and suggested a few options to mitigate the issue. 
I never write review for any one but this time I have to ... because Jorge is so good ... I need to thank him for his service. 

  • Thank you SERVPRO of Huntington Beach South.
    Thank you Jorge Vinalay.



I am very pleased with your company's service after a leak from upstairs flooded my condo, in spite of the insurance company's dragging their feet. Your staff was professional and helpful and did an excellent job. I'd like to mention Jake and Logan who were especially outstanding and helpful. I would definitely recommend your company.

Thanks, Jan Bradley

They are outstanding. Comforting in a bad situation.

I came home from a business trip at 11pm and opened the front door to a hissing sound. I took a step inside and my wood floors felt like a wet sponge. I freaked out and ran to turn off the water to the fridge, yeah it was a faulty supply line. My insurance company sent SERVPRO out the next day to wring out my house. Jhovanny was my specialist and he explained everything so well, he was very knowledgeable, professional and funny. They took care to do everything right the first time.

10++ Jhovanny & crew kicked a**. Great team!

Working with your staff has been such a pleasure in a very stressful situation. From the beginning SERVPRO has been nothing but helpful and professional. It has been a pleasure working with all of you.

Aaron and his employees provided excellent service! I had to remediate some mold under a kitchen sink before the new buyers moved in. I needed to get it done ASAP and they definitely accommodated all my needs. I even passed the mold testing with flying colors! Thanks again for the AWESOME work!!

They did an excellent job! Due to SERVPRO's (Aaron Chennells) quick response to our water flooding - we had fans/dehumidifiers up & running within 3-4 hours after it occurred. Thanks we avoided even more damage being done to our premises.